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Cancellation Policy:
ideacity Conference registration fees are non-refundable. Should you find yourself unable to attend ideacity, you may substitute a new registrant in your place or defer your registration to the following year.

Substituting Registrants:
To substitute an attendee for ideacity, please email a dated and signed written request to k.grant@ideacityonline.com . The letter must include:
The original registrant’s name, signature and contact information (including email address)
The substitute registrant’s name and contact information (including email address)

Deferrals:
Attendees may defer their passes to the following year only once. To do so, please email a dated and signed request to k.grant@ideacityonline.com.